Recommendation from Rebecca Johnston, WGU Mentor

January 31, 2011

Rebecca Johnston
Program Manager, College of Information Technology
Western Governors University
4001 South 700 East, Suite 700
Salt Lake City, UT 84107-2533

To Whom It May Concern:

I had the privilege of working with Roger Diller on a weekly basis for a year while he was pursuing his degree at Western Governors University. During this time period, he proved to be one of the most motivated, independent, and intelligent students I have worked with.

We talked on a weekly basis, and during those conversations, Roger would set goals for the coming week. When we would again meet, he would have not only achieved those goals, but he often exceeded them. Roger is extremely reliable and determined. He quickly and accurately completes his work, and he has shown a high level of aptitude for I.T. courses. This aptitude is easily apparent by the fact that he has passed multiple industry certification exams.

In addition, Roger is an independent learner. He worked through difficult I.T. concepts in his personal studies, and he excelled in all of his coursework—both liberal arts courses and I.T. courses. He knew the right questions to ask, and he recruited help of the appropriate people at appropriate moments.

Roger uses his time efficiently. His time management skills enabled him to complete additional courses each term, and he averaged a course load of over twenty credit hours per term. In these courses, he had to achieve at least a B on every assignment and test to pass—which he successfully did term after term.

Besides a high level of intelligence and ingenuity, Roger possesses vital customer service skills. I had the opportunity to talk to him at least once a week for an entire year. He was energetic and engaged; he also had great listening skills. All of these attributes would easily come across to any of your customers.

I highly recommend Roger as an employee. He is an intelligent problem solver who works hard, meets his goals, and has exceptional results. Finally, Roger is just enjoyable to work with. Please contact me with any questions you have regarding this recommendation: 801-428-5586 or rjohnston@wgu.edu.

Sincerely,

Rebecca Johnston